The Telephone Effectiveness Company was founded by Kathy Pabst Robshaw. The Largo Florida based company has provided consulting and support locally, regionally, nationally and internationally. The company has implemented workshops for groups of inside sales associates, outside sales professionals who need to create more business by effectively using the telephone and also for the front-line, a critical area in any business today.

Our energy, experience and direct approach have impacted the bottom line for all of our clients. This effect has been directly attributed to an increase in direct sales; improved number and quality of appointments; measurement and motivation within our client’s organization.

We have a list of clients and business experiences that is second to none.

Our Vision

We ensure our clients achieve the best possible results when they touch anyone through effective planned or unplanned communication.

Our Values

We will be a well-informed company that always provides valid solutions based on our integrity and dependable experience.

Our Mission

We are passionate about the value of the telephone as a powerful communication tool!