Surprisingly what I am hearing most from my coaching and corporate clients is that they do not follow up in a meaningful, results-oriented way with both new prospects and existing customers. How much more business might you generate if you did?

Yes, they send e-mail blasts. I get more than my share of those. They keep your name in front of people but they do not talk, or inter-act with them. They might even send a letter or post card, but so what?

I attended a Symposium in October and must have given out 60 business cards. NOT ONE person has contacted me, not one. I have attended probably 60 networking events in the last 12 months and the follow up calls I have had I can count on two hands.

These are opportunities. You have put time and energy into getting these contacts.

If you are like another client with more than 1,000 customers and you do not know what else they can buy, what they do and who is responsible for buying decisions, you are missing opporutnities.

This is your opportunity to make use of someone with 30 years experience in the business of increasing sales and profits by using the telephone.

For me it is easy, for you …. Clearly there are some challenges out there. Skill? Time? Organization? What are your particular reasons for just not doing these calls?

Call me (don't e-mail me, pick up that phone)…let's have a planning discussion over coffee as soon as possible in the New Year. What role does the telephone have to play and how can you make it happen.

It is never too late to make that connection and get that business.

I look forward to hearing from you - sooner rather than later.

TIP

Stop apologizing for making a phone call. Feel and sound confident:

Avoid the phrase: "I was just calling"
Avoid: "Can you tell me" or "Do you mind if I ask you a few questions"

Need help sounding and feeling confident, call Kathy now!