Akin to Television's "Super Nanny", Kathy Pabst Robshaw lived and worked in England for over 20 years. She has been instrumental in putting telephone strategies in place in the U.S. for 12 years.

Kathy brings her immense knowledge of the telephone industry to your business as the "Telephone Nanny" She does an assessment of how you currently manage the call process - from your initial operator greeting to the work flow between the inside and outside sales teams - and she pinpoints areas of weakness and strength. Using quantitative and qualitative assessments, she'll measure the plan's success, tweaking and redirecting as necessary.

Direct and to the point, this expert telephone coach with over two decades of international industry experience shows you how to get your team working together to increase your company's profits. She'll help you put even one person to work for you generating business by phone. Kathy demonstrates the best way to structure your telephone operation, along with guiding principles for keeping productivity consistently high.

www.thetelephonenanny.com

"Listen Twice as much as you speak"

We provide telephone coaching and telephone training so that you cn improve your telephone skills and results by telephone. We work with inside telephone sales and inside sales coaching as well. We service Clearwater, Pinellas Park, Largo, Tampa, Palm Harbor, Tarpon Springs and the Tampa Bay area.

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